According to research both “intelligence and technical capability” can be seen as drivers for success (Wilcox, 2004). Such that, research further implies that one who exhibits a “high emotional intelligence” can result in a stronger indicator of success (Wilcox, 2004). Based upon experience, it is imperative that one is able to understand that when communicating, others may perceive the communication in many ways. The way in which a person is able to understand and even accept others way of perceiving the information shows the emotional intelligence in which they have. Subsequently, research indicates that “emotional intelligence” is an indicator of professional success (Wilcox, 2004). Moreover, “emotional intelligence” involves understanding as well as managing the emotions in business relationships (Cardron, p. 30). Subsequently, emotional intelligence goes beyond the aforementioned but also being able to handle situations when times of stress arise, anxiety dealing with presentations, and the ability to respond to both success and failures within the workplace (Cardron, p. 30). The four domains of emotional intelligence are as follows and provide a basis for one’s development and consistent improvement (Cardron, p. 34): · “Self-Awareness” is the ability to understand one’s emotions and how they affect you. · “Self-Management” is the ability to control emotions that are not aligned with the values of the workplace.· “Empathy” is the attempt to understand the views of others. · “Relationship Management” is the ability to build rapport, network, and collaborate for the continual improvement and exploration of corporate and organizational improvement. Each domain represents a positive aspect of communication and emotional intelligence that are subjective in leading others through business interaction. References: Cardon, P. (2013). Business Communication: Developing leaders for a networked world. New York: McGraw-Hill/Irwin. P. 30Wilcox, L. (2004). “Emotional Intelligence is No Soft Skill.” Harvard Extension School. Retrieved 1/14/2018 from www.extension.harvard.edu.