All clients demonstrate confusion, by way of hesitation between contact and withdrawal. Because confusion is unpleasant, the client will attempt to get rid of it by avoidance, blanking out, verbalism and fantasy. The client is encouraged to become aware of, to tolerate and to stay with this confusion. When it is not avoided or interrupted and allowed to develop, it will be transformed into a feeling that can be experienced and can lead to appropriate action.
Many people come for counselling because they feel stuck in situations from which they can see no way out. Counselling can help them develop a sense of direction, which often accompanies hope. One important part of problem -solving that can sometimes be difficult is goal setting, working our a satisfactory solution. Goal setting is a highly cognitive approach, which many people have difficulty working with. Goal -setting must take into account the affective and behavioural factors as well as the creative potential of the client.
Eight important tasks can be identified in the process of problem-solving and goal-setting:1. Assessment- helps clients identify what they feel is Ok about their life, what they feel is not Ok about their life. Resources they have drawn on and assessment continues throughout the counselling relationship. 2. Identifying the initial problem: helps the client to focus on the initial problem by using What, Why, How, Where, When and Who. 3. Develop new ways of looking at the problem: looking beyond the now, to what could be.
4. Goal-setting: A goal is what a person would like to attain so that the problem can be managed more easily and constructively. Clients’ may need help to distinguish clearly between a wish and a goal. 5. Opening up possibilities: There are often several ways in which a problem may be tackled using resources the client may not have recognised. 6. Making an informed choice: Achieving the best fit between resources, personality and abilities in order to achieve the desired outcome.
7. Implementing the choice 8. Evaluation. Direction In order to move from the now to the desired outcome counsellor and client need to explore the feelings, thoughts and behaviours in order to develop a new perspective and work through hindrances. Problem solving counselling is successful only if it results in problem-handling action. Listening, as part of problem solving, is effective only if it helps clients to become more intentional and leads to realistic goal setting.
Stages of helping a client to change 1. The aim of stage one is to help clients understand themselves, understand the problem, set goals and take action The client’s goal is self-exploration: the counsellor’s goal is responding. The counsellor helps the client tell their story, focus and develop insight and new perspectives. 2. The aim of stage two is to create new scenarios and setting goals this helps the client examine their problem, think how it could be handled differently and develop their powers of imagination. The client’s goal is self- understanding, the counsellor’s goal is to integrate understanding, into his the counsellor helps the client to create new scenarios, evaluate possible scenarios and develop choice and commitment to change.
3. In stage three the counsellor aims to help the client act. The client’s goal is to action. The counsellor helps the client to identify and assess action strategies, formulate plans and implement plans.Throughout the two sessions I have discussed in my essay, I have challenged my client on many aspects of his behaviour. Having built a working relationship with Chris, I knew that he would benefit for participating in practical exercises where he can see his issue from a new aspect.
As my client could see his actions and options open to him throughout the two session’s and then reflected upon the discussion over the period of several weeks he could see change could be achieved, with trust building and my reflection on what he was saying and feeling my client could move from old patterns of behaviour to new one’s and start doing this in a save environment where he wouldn’t be humiliated, belittled and all decisions made would be done with his own choosing.
My client found the practical exercises very helpful to change, and for me as a counsellor challenging my client was much easier using practical exercises. The exercises gave my client his power back that had been lacking within himself. For my client even accepting this power was a challenge for him, through demonstrating how this power can be used to benefit situations it allowed my client time in his own thought processes that though the challenges I was asking the client to participate in, over a short period of time my client trusted me to help him make choices that where right for the client to move on. in the here and now.