Kyrie Buckhalter Cali Linfor RWS 305W December 18, 2017 Project Three Draft Throughout life we are faced with uncertainty, however, we must approach ambiguity with curiosity and optimism in order to solve our problems and resolve our differences. I developed an avid appreciation for the art of effectively managing human resources, because of its inexact nature and the inability to foresee the outcome of any action. After listening to many of my friends’ life issues regarding school, relationships, and family life I’ve become known as the humanitarian as I’m always willing to help others before helping myself. Helping friends deal with their problems is similar to human resources in the sense that you can never anticipate what dilemma you’re going to encounter, but you learn to approach every situation differently. I yearn to ultimately become a Chief Human Resource Officer (CHRO), because I’ll be in a position to influence and develop those around me, strive for continuous improvement, and change lives. I believe I’m a great candidate for Google because I understand there is always room for improvement which can lead to more innovative practices and procedures for the department of human resources. For example, my previous experience as a desk assistant included strategies for improving collaboration and exchanging information. In my role, I ensured the team had a clear comprehension of the unified goal, communication was open and honest, and the team made decisions together. My undergraduate coursework in human resources is empowering me with an integrated understanding of many functional areas including recruitment, selection, compensation, and performance management. I first realized how invigorating employment management was while taking the fundamental human resources class during my fourth year of college. Immediately after enduring mentally exhausting rhetoric and business ethics classes I found myself deeply engaged in the content often asking questions and participating in classroom discussion surrounding topics including recruitment, training and development, performance appraisals, compensation, and labor relations. My interest quickly translated to success earning perfect scores on all three exams during the semester, even correctly answering bonus questions to earn extra credit in the course. With this being my first time earning an A on college exams, I recognized that my interest for the subject went beyond this single course so I decided to join the nationally-renowned Society for Human Resource Management (SHRM) student organization on campus. As a member of SHRM, I began to speak with a wide-range of professionals including compensation specialists, recruiters, and chief human resource officers. After speaking with Dr. Bob Nelson, best-selling author and motivational speaker, at a SHRM sponsored event, I quickly realized the growing need for an innovative and creative management of human capital. In a discussion, about how the rise of the millennials is changing the workforce, Dr. Nelson emphasized that millennials “Expect work to be part of their lives, not to define who they are.” In other words, companies need to add value to their company by cultivating a lively culture, offering competitive pay and unique benefits in order to attract, retain, and motivate the 90 million millennial employees who will compose the largest portion of the U.S. workforce. Through my involvement in SHRM and other business-related student organizations, I have gained beneficial leadership and communication skills that will be essential as a Google employee. My involvement in student organizations has shown me it’s critical to focus on solutions rather than the problems because it allows me to build on success and highlight change. During my term as President of the Black Business Society, I had the opportunity to practice effective leadership. Personally, compelling leadership means developing a positive environment by demonstrating confidence, optimism, and being supportive.One skill I gained throughout my term is the ability to speak slowly and clearly to ensure my team members understand the information being presented without any interference. Furthermore, when our organization was searching for a sponsor we were repeatedly declined for partnerships and our team began to lose hope. Throughout the process I constantly reiterated to my team that we needed to remain committed and when the partnership was meant to be – it would happen. Eventually, we were able to find a sponsor that has resulted in a beneficial union for both parties. When I cheerfully delivered the triumph to our team we celebrated and discussed how keeping faith and being patient was worthwhile in the long term. After careful reflection of my time as President, I struggled most with visibly showing my support for each individual on my team. There came a point when our Vice President of Marketing, the position I held prior to becoming President, expressed that she was struggling with generating creative content to promote on our social media. I set up a one-on-one meeting with her to discuss how I overcame the same endeavor. I first shared how I also struggled to create original and unique content. Ultimately, I told her when I created flyers I often googled similar fliers until I found a few that I liked, took the bits that I liked from the chosen few and compiled those pieces together to make the final product. After creating a flyer together during our meeting, I reiterated my confidence in her and challenged her to make two additional flyers that she was proud of. Throughout the remainder of her term, she developed outstanding content and our social media page began to recapture the attention of our members which was evident in the increased amount of ‘likes’ and ‘views’ per post. As the college council representative for SHRM, it was pertinent to communicate competently which I quickly learned was more than simply talking. Before I was able to improve my communication skills I had to first comprehend the concept of communication being a two-way street. The most common avenue of communicating is sending information to a receiver, also known as speaking. As the college council representative, there was often important information coming from the council and other organizations that was valuable to SHRM. In order to spread the material adequately, there were several components that needed to be addressed. Most importantly, I needed to share it in a timely manner to ensure deadlines were met and timelines were kept on track. Additionally, my reports needed to be clear, correct, and coherent to minimize the possibility of the message being misinterpreted or distorted. After completing my announcements I provided the listeners an opportunity to provide their input by asking open-ended questions and welcoming feedback. The most common outlet for communication is difficult to practice in itself, but in my eyes, the most important element of great communication is active listening. Our council oversees more than twenty student organizations, all of which are constantly sharing upcoming events, tips for leadership, and campus news. When this amount of organizations were sharing their news, it became easy to become distracted and wander about other things which weren’t the best way to stay involved and perform my job to the best of my ability. To minimize the distractions I began to practice listening attentively by focusing on the speaker, giving an occasional smile or nod, and asking for clarification to make sure I understood their main points. Actively listening to employees is a treasured trait in leaders, because it shows that I care about them which will likely cause them to work harder to exceed my expectations. It also shows that I view them as valuable people who bring unique capabilities and aptitudes and they understand that I can be depended upon when they face adversity. What sets me apart from other candidates is my passionate desire to help people exemplified through my multiple volunteer activities and deeply rooted friendships. I aspire to be a CHRO because it provides me with the platform to transform the lives of my employees, but also requires me to constantly collaborate with my team in order to transform the lives of our employees. As a CHRO, my combination of leadership and communication skills can prove advantageous for training and developing employees into future leaders for Google. Google is the best environment for me to continue developing these skills because I work best in a fast-paced and fun environment in which I can connect with my colleagues. Furthermore, the employees at Google are constantly innovating and I enjoy being surrounded by excelling co-workers because it challenges me to constantly improve and be more innovative in my role.